How to register on GeM portal

The website gemonlineportal.grih.in serves as a GeM Registration Assistance Portal, Services support to businesses aiming to register on the Government e-Marketplace (GeM) platform. It's important to note that this portal is managed by a private consultancy firm and is explicitly state their role as private consultants helps to register your business as into GeM portal.

Services Provided:

• Registration Assistance: Guidance for new sellers and service providers to register on the GeM portal.

• Catalogue Upload Support: Help with uploading product and service catalogs.

• Compliance Support: Assistance in meeting GeM compliance requirements.

• Order Cancellation Guidance: Step-by-step instructions for canceling orders on the GeM portal

Understanding the GeM portal

The Government e-Marketplace (GeM) is an online platform established by the Government of India to facilitate transparent and efficient procurement of goods and services by various government departments and organizations. It serves as a one-stop marketplace where registered sellers can offer their products and services directly to government buyers across the country. As now a days its been tremendous result of using it.

What the Portal Offers?

• GeM Registration Assistance: It's a private, ISO 9001:2015–certified consultancy that helps sellers and service providers across India complete their Government e-Marketplace (GeM) registration, including catalog uploads and compliance.

• An ISO 9001:2015 certification is a globally recognized standard for quality management systems. Its presence on the GeM online Portal signifies that the platform follows consistent, high-quality service practices. This enhances customer trust, ensures process reliability, and shows a commitment to continuous improvement. For users, it means they can expect professionalism, transparency, and efficiency when seeking help with GeM registration and related services.

• Trusted by Users: Supports over 10,000 sellers and service providers, with helpdesk  (+91) 8076818682

Cancellation & Refund Policy

• No refunds policy, except if cancellation is due to their inability to deliver, with a facility deduction of ₹300 for admin costs .

• Partial refunds (up to 50%) may be considered if requested within 4 hours of payment; otherwise, requests are denied

• Cancellation requests beyond 4 hours or due to user-side issues (like missing OTP or documentation) are generally not accepted.

Why Use This Portal?

• Guided onboarding: From filling forms to uploading catalogs and handling cancellation requests.

• ISO‑certified: Ensures standardized, quality processes.

• Time-saving: Reduces hassle by managing GeM procedures on your behalf.

• Dedicated support team: Personalized help via call/WhatsApp at +91‑8076818682.

To register as a seller on the GeM portal, you typically need the following documents:

• PAN Card of the business

• Aadhaar Card of the applicant

• Udyam/MSME registration (if applicable)

• Business/Company registration certificate

• Bank account details with a cancelled cheque

• GST registration certificate

• Email ID and mobile number linked with Aadhaar

To register as a Buyer on the GeM portal, you typically need the following documents:

•  Aadhaar of HOD, Buyer, Consignee, and PAO

•  Mobile Numbers (must be linked with Aadhaar)

•  Email IDs of all users (GeM email available)

•  Organization Details – Dept. Name, Ministry, Full Address, PIN, Landline

These documents ensure identity verification, tax compliance, and business legitimacy.

For a detailed list and guidance, visit: https://gemonlineportal.grih.in/

Service Categories & Features

• Tender Guidance

• Tailored advice on what type of tenders you can bid for, based on value:

  • Direct purchase (up to ₹25K)

  • L1 purchase (₹25K–₹5 L)

  • Open bidding (₹5 L–₹2 Cr)

  • Custom bids/projects (above ₹10 L)

Contact & Support

• Helpline: Numbers: (+91) 8076818682 (24x7 within India)

• Email: caregemonlineportal@grih.in

• Website policies: Links available for Terms & Conditions, Privacy, and Refunds/Policies.

Conclusion

The GeM Online Portal by GRIH provides valuable support to businesses aiming to register and succeed on the Government e-Marketplace. With expert guidance, ISO-certified quality, and a customer-focused approach, the portal simplifies registration, ensures smooth onboarding, and helps sellers tap into India's growing digital procurement ecosystem. For MSMEs and startups, it's a smart step toward securing government orders and expanding their business reach.

FAQS (FREQUENTLY ASKED QUESTIONS)

1. Who can take help from the GeM Online Portal by GRIH?

Any individual, business, MSME, startup, or service provider looking to sell products or services on the GeM platform can use this portal for assistance.

2. What services are offered?

The portal provides support with seller registration, product catalog uploads, compliance guidance, and documentation assistance.

3. What documents are needed for registration?

Typically required: PAN, Aadhaar, GST certificate, bank details, and business registration proof.

4. How long does the registration process take?

If all documents are in order, the team usually completes the process in a few working days.

5. Is training or ongoing support available?

Yes, the portal offers consultancy and guidance for profile maintenance, order issues, and platform usage.

6. Do you help with GeM tenders?

Yes, the portal provides guidance on how to find, apply for, and respond to tenders available on the GeM platform.

7. How is this website different from others offering GeM services?

Unlike many platforms, this site offers personalized support, ISO-certified quality processes, and direct contact options for faster assistance.

8. Is customer support easily accessible?

Yes, users can quickly reach the team via phone, email, or WhatsApp, ensuring fast and friendly communication.